Our Commitment to Your Privacy

At Phonera AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI receptionist services.

1. Information We Collect

Personal Information

Name, email address, and phone number
Business information and contact details
Account credentials and preferences

Usage Information

Call logs and conversation data
Service usage patterns and analytics
Technical information about your devices and connection

2. How We Use Your Information

We use your information to:

Provide and improve our AI receptionist services
Process and respond to customer inquiries
Send service updates and important notifications
Analyze usage patterns to enhance our services
Ensure security and prevent fraud

3. Data Protection & Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for all communications
Secure data storage with regular backups
Limited access controls and employee training
Regular security audits and updates

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

With your explicit consent
To comply with legal obligations
With trusted service providers who assist in our operations
To protect our rights and prevent fraud

5. Your Rights

You have the right to:

Access and review your personal data
Request corrections to inaccurate information
Delete your account and associated data
Opt-out of marketing communications
Request data portability

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

[email protected]

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.